Privacy Policy

This Privacy Policy explains how Formed Supply, LLC. ("Formed Supply," "we," "us," or "our") collects, uses, discloses, and protects personal information when you use our website, quote forms, customer portals, and related services.

1. Information We Collect

• Contact and account details, including name, email address, phone number, company, and login data.
• Quote and order information, including product selections, quantities, addresses, shipping details, and communication history.
• Uploaded files and documents such as artwork, logos, and invoice attachments.
• Technical and usage data such as IP address, browser/device information, and activity logs.
• Payment-related data processed by third-party payment providers (for example, Stripe). We do not store full payment card numbers.

2. How We Use Information

• Provide, operate, and improve our Services.
• Prepare quotes, process orders, fulfill shipments, and provide support.
• Authenticate users and secure accounts and systems.
• Send transactional updates and important service communications.
• Detect, prevent, and investigate fraud, abuse, and security incidents.
• Comply with legal obligations and enforce agreements.

3. Cookies and Similar Technologies

We use essential cookies required for core site functionality. We also use optional analytics and marketing cookies only where consent is provided.

You can set or update your preference through our cookie banner and Cookie Preferences controls available on the website footer.

4. How We Share Information

• With service providers that support hosting, storage, analytics, communications, payment processing, and logistics.
• With vendors and partners directly involved in production, delivery, or customer support workflows.
• When required by law, legal process, or to protect rights, safety, and security.
• In connection with business transactions such as mergers, acquisitions, or asset sales.

We do not sell personal information for monetary consideration.

5. Data Retention

We retain personal information for as long as reasonably necessary to provide Services, fulfill contractual obligations, comply with legal requirements, resolve disputes, and enforce our agreements.

6. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No system is completely secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have rights to request access, correction, deletion, portability, or restriction of your personal information, subject to applicable law.

To submit a privacy request, contact us using the email listed below with enough detail for us to verify and process your request.

8. International Visitors

If you access our Services from outside the United States, your information may be transferred to and processed in the United States or other jurisdictions where data protection laws may differ.

9. Policy Updates

We may revise this Privacy Policy at any time. Updates will be posted here with a revised "Last Updated" date.